Information technology is an integral component to modern business. Your e-mail, financial records, customer data, and other critical aspects of your business all depend on the technical knowledge from the IT department. All the hard work, sacrifice, time, and money invested could be wasted if that knowledge is ever lost or unavailable.
For many SMBs, critical technical knowledge often is held by very few people in the IT department or even by a single individual. This may be by design due to security requirements or just a byproduct of your organization’s growth over time. Either way, having a single point of failure for something this critical should keep you awake at night....Read More