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Thought leadership from SAI to accelerate your performance

Systems Alliance Blog

Opinion, advice and commentary on IT and business issues from SAI
Keyword: communication

The conventional wisdom has been that a website should be updated or redesigned every three years or so. That timeline has continued to shrink over the years to a redesign every 2-3 years, to a redesign every 1.5-2 years depending on who you happen to listen to, and your industry. Given the effort and cost typically involved in a major site redesign, investing in that effort every two years is not feasible for most organizations. So the question then is how can you keep a site fresh, incorporating new features and technologies, without a significant redesign project?...Read More

Welcome to ConfabI attended Confab 2012, the conference all about content strategy, May 15-17. Posting a complete summary of all of the great stuff I learned at Confab isn't possible in this one post. Instead I'd like to share three of the themes I found extremely relevant and valuable to me.

  • Communicating clearly using visuals
  • Creating adaptive content
  • Planning for governance
  • ...Read More

Two weeks ago we marked the 10th anniversary of 9/11. I paused to reflect on that day, particularly significant to me as a native New Yorker who lost former colleagues, and commiserated with family and friends who lived there, a day they and I will never forget.

As someone who works with clients to improve their DR posture and capabilities, I was struck by a TechRepublic article written by Bob Eisenhardt, a member of the Aon insurance IT team -- Aon is a global insurance company that was located in the South tower on 9/11. In the article Eisenhardt recounted his experience from that day in the form of DR lessons learned.

It’s safe to say that after such a tragic event, people have been paying more attention to disaster recovery measures. Yet as recent events make clear, at many enterprises there are still some gaps in readiness....Read More

Sep 2013