Are you using policies and procedures (P&Ps) to satisfy regulatory requirements or to accelerate workforce performance and results?

Many organizations use P&Ps to mitigate legal risk; we think that’s important but it’s just as important to ensure consistent delivery of products or services. So instead of thinking of P&Ps as a defensive measure or “checking the box” to avoid legal exposure, consider using this process as a way to improve the efficiency of operations, reduce costs and to increase the quality of products or services....Read More