IT equals constant change. The rapid pace of growth and change is often reflected in ad hoc organizational designs. Managers rarely have the time to plan (or reassess) IT org design requirements. Soon you’ve got staff wearing multiple hats that conflict with one another. Internal priorities become unclear as staff headcount grows and reporting chains become murky. New hires are simply thrown into the mix, left to deal with the existing internal politics and unclear boundaries. So things get done, but the execution is no longer world class. Finally, service delivery issues increase and retention degrades, creating the need for a focused org design discussion....Read More