Client: Baltimore County Government
Industry: State & Local Government
Baltimore County Government is one of the largest county governments in Maryland, encompassing 36 agencies, serving a population of over 760,000 residents. With the majority of county residents using the Web at home and work, the county saw an opportunity to improve constituent service by enhancing the content and functionality of its Website.
With hundreds of content contributors and a strong desire to minimize impact on IT, the county needed a content management system that would be easy to use. In addition to streamlining content authoring, the county needed to ensure the integrity, security, availability and performance of its Website. And, finally, the county was looking for an affordable solution that could be easily deployed without extensive customization and consultant costs.
Baltimore County selected SiteExecutive for its ease of use and proven ability to support the functional and performance demands of decentralized organizations. With SiteExecutive, the county aggregated content from multiple departmental Websites into unified site structure, with a consistent look and feel.
The county's Website now provides residents with a wide range of information, including online access to a number of directories, calendars and databases. Residents also can use the site to pay parking tickets and alert authorities to potholes and other public safety problems 24/7.
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