Client: Fortune 500 Retailer
Industry: Corporate
A global retailer required efficient and effective extranet Websites for supporting its real-estate and aviation operations. Because the enterprise focuses most of its in-house IT resources on core business activities, it decided to outsource the operation and maintenance of these extranet sites. In addition to requiring specific service level objectives for uptime and performance, the retailer was looking for a hosting environment with Web content management capabilities which would allow its non-technical personnel to make site updates as required without burdening IT.
To meet its Web hosting needs, this global retailer selected Systems Alliance – attracted by our reputation and easy- to-use SiteExecutive Web content management application. One of the measures of outsourcing success, beyond cost reduction, is the degree to which the outsourcer reduces management overhead and risk. Systems Alliance hosting operations offer exception uptime performance and application availability, ensuring consistent and predictable service levels for our client and its business partners reliant on the extranet sites.
Based on the continued quality of Systems Alliance hosting services, the global retailer has turned to SAI for additional services, including custom application development
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